Welcome to Dhalis.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase products from us.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full Name

• Phone Number

• Email Address

• Delivery Address

• Payment Information (for bKash, Nagad, Rocket transactions)

We collect this information solely to process your orders, provide better service, and improve your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your orders efficiently

• To communicate order updates and promotions

• To respond to your queries and provide customer support

• To improve our website and customer service experience

Note: We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Payment Processing

We offer Cash on Delivery (COD) and Online Payment options (bKash, Nagad, Rocket).
Your online payment transactions are secured through trusted gateways. We do not store your full payment details on our server.

4. Third-Party Services

We may share necessary delivery information (such as name, phone number, and address) with reliable delivery service partners to complete your order delivery. We do not use any third-party email marketing tools at this time.

5. Cookies Policy

We use basic cookies to:

• Enhance your browsing experience

• Remember your shopping cart items

• Analyze site traffic for website improvement

You can control and manage cookies through your browser settings. Disabling cookies may affect certain website functionalities.

6. Data Security

We implement standard security measures to protect your personal information. However, please note that no online transaction is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

7. Your Rights

As a user, you have the right to:

• Access your personal information we hold

• Request corrections to inaccurate data

• Request deletion of your personal information (subject to legal obligations)

To exercise any of these rights, please contact us at our customer support.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. All updates will be posted on this page with the updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us:

• Phone: 01603529168

• Email: [email protected]

• Live Chat: Available 24/7 on Dhalis.com

Thank you for trusting Dhalis.com with your health and wellness journey!